General Conditions Due to the exclusive nature of limited edition fine art prints, we do not accept returns, exchanges, or cancellations after payment confirmation and production begins.
Quality Guarantee
•All artworks undergo rigorous quality control before shipping
•Hahnemühle certificate of authenticity included
•12-month warranty against manufacturing defects
•In case of transport damage, immediate replacement at no cost
Exceptions
•Proven transport damage: free replacement
•Manufacturing defects: replacement or full refund
•Product specification error on our part: exchange or refund
Claim Process
•Deadline to report issues: 48 hours after receipt