We offer a premium international shipping service for collectors worldwide, working exclusively with premium carriers specialized in artwork:

 

• DHL Fine Art Services: Specialized service for artwork with differentiated handling

• FedEx Custom Critical: Priority transport with constant monitoring

• Specialized carriers: For specific destinations requiring local expertise

 

International Shipping Process

 

1. Specialized Packaging

Each edition receives museum-grade packaging:

• Primary protection: Acid-free polyethylene film for moisture protection

• Protective corners: Specially developed to prevent damage to edges and corners

• Custom rigid box: Built to measure for each format

• Internal cushioning: Protection system against impacts and vibrations

• Vacuum sealing: For additional moisture protection (optional)

• External packaging: Transport box with standardized international identification for artwork

 

2. International Documentation

We provide all necessary documentation:

• Certificate of origin: Official document attesting to the Brazilian origin of the work

• Declaration of cultural value: Important for customs clearance in various countries

• International insurance policy: Complete coverage throughout the entire journey

• Customs documentation: Prepared according to the specific requirements of the destination country

• Certificate of authenticity: With sworn translation when necessary

 

3. Tracking and Monitoring

We offer a premium tracking system:

• Real-time tracking: Access to exclusive tracking platform

• Proactive updates: Notifications about each stage of transport

• Dedicated support: Specialized team to resolve any issues during transit

• Delivery confirmation: Photographic documentation of delivery in perfect condition

International Destinations

We serve collectors worldwide, with specialized services for:

Europe

• Average delivery time: 6-8 business days

• Specific documentation for European Union

• Delivery option at partner galleries in Paris, London, Berlin, and Madrid

 

United States

Average delivery time: 5-7 business days

• Simplified process for cultural goods

• Partnership with art-specialized customs brokers in New York, Miami, and Los Angeles

Latin America

• Average delivery time: 4-6 business days

• Specific knowledge of regional requirements

• Support in Spanish and Portuguese

Africa

• Average delivery time: 7-10 business days

• Partnership with local carriers for last mile

• Specialized documentation for each region

Costs and Insurance

International Shipping Policy

• Complete transparency: All costs are detailed before purchase completion

• Flexible options: Different service levels available as needed

• Discount for multiple works: Significant reduction in shipping for acquisition of more than one edition

 

Complete Insurance

• Full coverage: 100% of the artwork value insured throughout the entire journey

• Art-specialized insurer: Partnership with insurers with expertise in artwork

• Simplified process: In case of a claim (extremely rare), agile and bureaucracy-free compensation process

 

Customs Clearance Complete Support

• Prior consultation: Information about specific taxes and fees of the destination country

• Prepared documentation: All necessary documents provided in advance

• Monitoring: Support throughout the entire customs clearance process

 

Tax Payment Options

• Prepaid: Possibility to include taxes and fees in the total purchase value

• On delivery: Option to pay taxes at the time of receipt

• Through representative: For collectors with local representatives

 

Commitment to Excellence

Our commitment allows us to guarantee:

• Integrity of international deliveries without any incident

• Punctuality: Strict compliance with estimated deadlines

• Constant communication: Regular updates throughout the entire process

• Guaranteed satisfaction: Commitment to immediate resolution of any issue

"Art knows no borders, and our commitment is to ensure that each edition arrives perfectly at its destination, no matter where in the world the collector is."

 

– Mauro Andriole Digital Gallery Team